Publications
Publications
- June 2013
- HBS Case Collection
Can PACIV (Puerto Rico) Serve European Customers? (Video Supplement)
By: Jim Sharpe
Abstract
This is Video Supplement for Can PACIV (Puerto Rico) Serve European Customers? HBS Case #808099.
Keywords
Entrepreneurial Management; Global Organizations; Service; Hiring; Incentives, Motivation; Joint Ventures; Customer Service Excellence; Customer Relationship Management; Empowerment; International Expansion; Ownership Structure; Culture; Organization Alignment; Growth and Development Strategy; Entrepreneurship; Private Ownership; Globalized Markets and Industries; Globalized Firms and Management; Pharmaceutical Industry; Biotechnology Industry; Puerto Rico; United Kingdom
Citation
Sharpe, Jim. "Can PACIV (Puerto Rico) Serve European Customers? (Video Supplement)." Harvard Business School Video Supplement 813-722, June 2013.