Chapter | Handbook of Conflict Management Research | 2014

Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems

by Patricia Satterstrom, Jeff Polzer and Robert Wei

Citation:

Satterstrom, Patricia, Jeff Polzer, and Robert Wei. "Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems." Chap. 18 in Handbook of Conflict Management Research, edited by Oluremi B. Ayoko, Neal M. Ashkansy, and Karen Jehn, 291–307. Edward Elgar Publishing, 2014.