More from the Author

• Teaching Note | HBS Case Collection | 2013

  Transforming AMFAM (TN)

  Rakesh Khurana and Rajiv Lal

  Keywords: customer focus; general management; managing growth; Customer Focus and Relationships; Insurance Industry; United States;

  Citation:

  Khurana, Rakesh, and Rajiv Lal. "Transforming AMFAM (TN)." Harvard Business School Teaching Note 513-079, February 2013.

  CiteView DetailsPurchase

  Related

• Case | HBS Case Collection | 2012

  Teaming at GE Aviation

  Rakesh Khurana, Jeffrey Polzer, Willy Shih and Eric Baldwin

  Describes the challenges and successes encountered by GE's Aviation business in implementing a teaming work structure and culture in plants across its supply chain. GE Aviation leadership had seen dramatic gains in productivity, quality, and worker satisfaction in manufacturing plants where it had implemented teaming, which was designed to move decision making as close to the product as possible by delegating authority, responsibility, and accountability to front-line workers. The case describes what teaming looked like in two of GE Aviation's plants and discusses the benefits realized in teaming sites. It also describes the challenges GE Aviation leaders had encountered in implementing teaming in the face of an entrenched work structure and culture in one particular plant and discusses the difficulty management had faced in moving forward in transforming the culture of the plant.

  Keywords: organizational behavior; aviation and aerospace; capacity management; competitiveness; corporate culture; corporate structure; Labor unions; Labor relations; manufacturing; organizational culture; organizational structure; Production Planning; General Electric; teaming; managing change; Transformation; Labor Unions; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Performance Productivity; Leading Change; Management Style; Job Design and Levels; Aerospace Industry; Manufacturing Industry; United States;

  Citation:

  Khurana, Rakesh, Jeffrey Polzer, Willy Shih, and Eric Baldwin. "Teaming at GE Aviation." Harvard Business School Case 413-074, November 2012.

  CiteView DetailsPurchase

  Related

• Case | HBS Case Collection | 2012

  Occupy Wall Street

  Rakesh Khurana and Eric Baldwin

  This case examines the Occupy Wall Street movement, which emerged in late 2011 in response to the fallout from the global financial crisis of 2008 and the economic downturn that followed. Occupy Wall Street was born out of a sense of frustration with both a global economic system that seemed hostile to the interests of ordinary people and a political system that that seemed to favor the rich. The case provides a timeline of the movement, explores the attitudes, motivations, and goals of the participants, and examines the movement's organizational culture and decision-making processes. It closes by addressing the challenges the movement faced in clarifying its goals and in effecting real and genuine change, particularly as it came under increasing pressure from local authorities.

  Keywords: Occupy Wall Street; organizational behavior; income inequality; democracy; globalization; financial crisis; campaign finance; Globalization; Globalized Economies and Regions; Mission and Purpose; Organizational Culture;

  Citation:

  Khurana, Rakesh, and Eric Baldwin. "Occupy Wall Street." Harvard Business School Case 413-084, November 2012.

  CiteView Details

  Related