Case | HBS Case Collection | November 2012 (Revised September 2013)

Learning Resources: A Hands-On Toy Company Deals with New Challenges and Opportunities

by Boris Groysberg and Anahita Hashemi

Abstract

Learning Resources is a family-owned educational toy company that, by late 2011, was facing a myriad of challenges, including increased competition, entry into new markets, new distribution methods, rising costs of production in China, and changing customer behavior. The company lacked a clear strategy and suffered from organizational misalignment. Rick Woldenberg, the former CEO of Learning Resources, is called back to the helm after a four-year absence to address these issues, increase performance and set a direction for the company, all while remaining true to the values of his family's business.

Keywords: Leading teams; strategy formulation; strategy and execution; change management; innovation; corporate culture; family business; industry analysis; organizational alignment; entrepreneurs; Product design; sales channels; Leadership; Strategy; Change Management; Innovation Leadership; Family Business; Entrepreneurship; Product Design; Sales; Retail Industry; United States;

Citation:

Groysberg, Boris, and Anahita Hashemi. "Learning Resources: A Hands-On Toy Company Deals with New Challenges and Opportunities." Harvard Business School Case 413-086, November 2012. (Revised September 2013.)