Book | 2012

Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right

by Thomas H. Davenport and Brook Manville

Abstract

This book includes twelve detailed stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective judgment of an organization so that the right decisions are made, and the entire organization profits.

Keywords: organizational judgment; decision-making; Decisions; Organizational Structure; Business Processes;

Citation:

Davenport, Thomas H., and Brook Manville. Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right. Harvard Business Review Press, 2012. (Publisher's Weekly Top 10 Business Book of 2012.)