Technical Note | HBS Case Collection | August 2012 (Revised October 2015)

A Note on Trust

by Jim Sharpe and Charles H. Green


The effective manager and leader understands and appreciates trust at both the personal and the organizational levels. Most managers focus more on being trusted than on trusting. The best way to be trusted is to be worthy of trust—to be trustworthy.

Keywords: turnarounds; trust; leadership skills; financial crisis; entrepreneurs; entrepreneurship; Trust; Management Style; Leadership Style;


Sharpe, Jim, and Charles H. Green. "A Note on Trust." Harvard Business School Technical Note 813-058, August 2012. (Revised October 2015.)