Teaching Note | HBS Case Collection | May 2012 (Revised February 2014)

Learning About Reducing Hospital Mortality at Kaiser Permanente

by Anita Carson Tucker

Keywords: patient safety; process improvement; standardization; organizational learning; knowledge development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry;

Citation:

Tucker, Anita Carson. "Learning About Reducing Hospital Mortality at Kaiser Permanente." Harvard Business School Teaching Note 612-098, May 2012. (Revised February 2014.)