Chapter | Accountability and Responsibility in Health Care: Issues in Addressing an Emerging Global Challenge | 2012

Consumer-Driven Health Care: Conquering Health Care Cost and Quality Demons

by Regina E. Herzlinger

Keywords: Health Care and Treatment; Cost Management; Quality; Demand and Consumers; Health Industry;

Citation:

Herzlinger, Regina E. "Consumer-Driven Health Care: Conquering Health Care Cost and Quality Demons." In Accountability and Responsibility in Health Care: Issues in Addressing an Emerging Global Challenge. Vol. 1, edited by Bruce Rosen, Avi Israeli, and Stephen Shortell. World Scientific Series in Global Healthcare Economics and Public Policy. World Scientific, 2012.