Teaching Note | HBS Case Collection | October 2011

Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)

by Robert L. Simons and Michael Mahoney

Abstract

Teaching Note for 4353.

Keywords: control systems; performance measurement; Goal setting; compensation; incentives; organizational culture; motivation; Sales compensation;

Citation:

Simons, Robert L., and Michael Mahoney. "Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)." Harvard Business School Teaching Note 114-355, October 2011.