Article | Balanced Scorecard Report | September – October 2011

Managing the Multiple Dimensions of Risk-Part II: The Office of Risk Management

by Anette Mikes and Robert S. Kaplan

Abstract

In the second article of our two-part series, we explore the concept of an Office of Risk Management along with a case study of an innovative risk management function at JP Morgan Private Bank. We also look at the "softer" components of risk management, including a comparison of two different, equally effective risk officer styles and roles.

Keywords: Banks and Banking; Innovation and Invention; Management Style; Managerial Roles; Risk Management;

Citation:

Mikes, Anette, and Robert S. Kaplan. "Managing the Multiple Dimensions of Risk-Part II: The Office of Risk Management." Balanced Scorecard Report 13, no. 5 (September–October 2011): 1–6.