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Article
| Balanced Scorecard Report
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September – October 2011
Managing the Multiple Dimensions of Risk-Part II: The Office of Risk Management
by
Anette Mikes and Robert S. Kaplan
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Abstract
In the second article of our two-part series, we explore the concept of an Office of Risk Management along with a case study of an innovative risk management function at JP Morgan Private Bank. We also look at the "softer" components of risk management, including a comparison of two different, equally effective risk officer styles and roles.
Keywords: Banks and Banking;
Innovation and Invention;
Management Style;
Managerial Roles;
Risk Management;