Supplement | HBS Case Collection | June 2011

Q and A Sessions with Akhil Gupta, Deputy Group CEO and Managing Director of Bharti Enterprises

Abstract

This tape includes the highlights of question and answer sessions with Akhil Gupta, Deputy Group CEO and Managing Director of Bharti Enterprises, one of the largest mobile phone companies in India. The video focuses on the challenges and lessons learned from Bharti's innovative outsourcing agreements. The Q&A sessions were recorded as part of Professor Asis Martinez-Jerez's Customer Intelligence Advantage elective class sessions in 2006, 2007, and 2009, held on the HBS campus.

Keywords: Management; Mobile Technology; Job Cuts and Outsourcing; Agreements and Arrangements; Innovation and Invention; Telecommunications Industry; India;

Citation:

Martinez Jerez, F. Asis, and Lisa Brem. "Q and A Sessions with Akhil Gupta, Deputy Group CEO and Managing Director of Bharti Enterprises." Harvard Business School Video Supplement 111-710, June 2011.