Supplement | HBS Case Collection | May 2011 (Revised March 2012)

Global Knowledge Management at Danone (B)

by Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer


The (B) case gives an update on the development of knowledge management at Danone two years after the (A) case: The Networking Attitude spread throughout the company and the question is posed whether Danone should move to virtual networking in addition to face-to-face networking.

Keywords: Knowledge Management;


Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (B)." Harvard Business School Supplement 611-079, May 2011. (Revised March 2012.)