Case | HBS Case Collection | 2012 (Revised from original 2011 version)
by Richard S. Ruback and Royce Yudkoff
Talismark, which helped its customers manage their waste, was considering re-engineering its business fundamentals to dramatically increase profitability by changing its sales and information processes. Implementing the changes would be expensive and would interrupt its new customer acquisition efforts, and it would be 18 months until the company could begin to acquire new business. The case explores the rationale and consequences of re-engineering a business.
Keywords: Transition; Decision Choices and Conditions; Profit; Growth and Development; Information Management; Business Processes; Organizational Change and Adaptation; Sales; Utilities Industry;
Citation:
Ruback, Richard S., and Royce Yudkoff. "Talismark." Harvard Business School Case 211-097, July 2012. (Revised from original April 2011 version.)
Talismark
Richard S. Ruback and Royce Yudkoff
View Profile »View Publications »
Case | HBS Case Collection | 2013 (Revised from original 2010 version)
Triple Point Technology
Richard S. Ruback, Royce Yudkoff, Richard S. Ruback and Royce Yudkoff
Keywords: Business Exit or Shutdown; Private Equity; Financial Management; Negotiation Offer; Sales; Valuation;
Case | HBS Case Collection | 2012
Antoine Leboyer and ABR
Keywords: small business; corporate finance; Acquisitions; Private Equity; Growth Management; France; Switzerland;