Case | HBS Case Collection | 2010
by Clayton S. Rose, Sandra J. Sucher, Rachel Gordon and Matthew Preble
In October of 2010, Johnson & Johnson (J&J) was unable to extricate itself from a year long recall crisis that had subjected the firm to criticism from Congress and regulators, resulted in the resignation of one of the firm's most senior officers, and cost hundreds of millions of dollars from lost sales of J&J brands. This case examines the series of recalls and the strategic and cultural changes at the company that may have led to the recalls. It allows for an exploration of the reality of the iconic J&J "Credo"—its long standing set of corporate values.
Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry;
Citation:
Rose, Clayton S., Sandra J. Sucher, Rachel Gordon, and Matthew Preble. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010." Harvard Business School Case 311-029, October 2010.
Teaching Note | HBS Case Collection | 2012
On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)
Sandra J. Sucher and Clayton S. Rose
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Case | HBS Case Collection | 2013 (Revised from original 2013 version)
Barclays and the LIBOR Scandal
Clayton S. Rose and Aldo Sesia
Keywords: financial systems; financial services; ethics; corruption; regulation; culture; leadership; general management; Banking Industry; Financial Services Industry; United Kingdom;
Case | HBS Case Collection | 2013 (Revised from original 2010 version)
Aubrey McClendon's Special Incentive Compensation at Chesapeake Energy (A)
Paul Healy, Clayton S. Rose and Aldo Sesia
Keywords: Financial Statements; Financial Reporting; Price; Stock Options; Valuation; Joint Ventures; Business Growth and Maturation; Economic Growth; Growth and Development Strategy; Change Management; Energy Industry; United States;
Teaching Plan | HBS Case Collection | 2013
Barclays and the LIBOR Scandal (TP)