Supplement | HBS Case Collection | 2012 (Revised from original 2010 version)
by Joseph L. Bower and Sonja Ellingson Hout
Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.
Keywords: Transformation; Leadership; Leadership Style; Business or Company Management; Emerging Markets; Value;
Citation:
Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, January 2012. (Revised from original August 2010 version.)
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Case | HBS Case Collection | 2013
Cummins, Inc.: Building a Home Community for a Global Company
Joseph L. Bower and Michael Norris
Keywords: manufacturing; education; competitiveness; Manufacturing Industry; United States;
Case | HBS Case Collection | 2012 (Revised from original 2010 version)
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1
Joseph L. Bower and Sonja Ellingson Hout
Keywords: Corporate Accountability; Leading Change; Service Delivery; Organizational Change and Adaptation; Performance Improvement; Corporate Strategy; Education Industry; Public Administration Industry; New York (city, NY);
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2
Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Performance Improvement; Corporate Strategy; Education Industry; Public Administration Industry; New York (city, NY);