Supplement | HBS Case Collection | August 2010 (Revised January 2012)

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2

by Joseph L. Bower and Sonja Ellingson Hout

Abstract

Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.

Keywords: Transformation; Leadership; Leadership Style; Business or Company Management; Emerging Markets; Value;

Citation:

Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, August 2010. (Revised January 2012.)