Article | Harvard Business Review | December 2010

The Hidden Advantages of Quiet Bosses

by A. M. Grant, F. Gino and D. A. Hoffman


The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is generally accepted that extroverts make the best leaders, the authors found that introverts can be better in unpredictable, changing environments where workers are proactive about sharing their ideas.

Keywords: Interpersonal Communication; Leadership; Management Style; Groups and Teams; Personal Characteristics;


Grant, A. M., F. Gino, and D. A. Hoffman. "The Hidden Advantages of Quiet Bosses." Harvard Business Review 88, no. 12 (December 2010).