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Case
| HBS Case Collection
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2011
(Revised from original 2010 version)
Continental Media Group: Business Highlights
by
Robert L. Simons and Kathryn Rosenberg
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Abstract
Continental Media Group has a series of business reviews struggling to achieve profitability. This case focuses on the use of management control systems to identify emerging opportunities and the formulation of new strategies. The interactive system used by top managers--the Friday Packet--is described and illustrated in exhibits. Top managers use this system to focus organizational attention on the critical uncertainties of the business. Provides examples of how new strategies emerge from the dialogue that is generated by the interactive control system.
Keywords: Accounting;
Governance Controls;
Management Systems;
Risk Management;
Business Strategy;
Publishing Industry;