Conference Presentation | 7 Nov 2010

Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees

by Michael W. Toffel

Keywords: Management Practices and Processes; Employees; Conflict and Resolution;

Citation:

Toffel, Michael W. "Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees." Paper presented at the INFORMS Annual Meeting, Austin, TX, November 7, 2010.