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Conference Presentation
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07
Nov
2010
Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees
by
Michael W. Toffel
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Keywords: Management Practices and Processes;
Employees;
Conflict and Resolution;
Citation:
Toffel, Michael W. "Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees." Paper presented at the INFORMS Annual Meeting, Issues in New Product Development Series, Austin, TX, November 07, 2010.