Article | Harvard Business Review | November–December 1997

Spark Innovation Through Empathic Design

by D. A. Leonard and Jeffrey Rayport

Keywords: Innovation and Invention; Design;

Citation:

Leonard, D. A., and Jeffrey Rayport. "Spark Innovation Through Empathic Design." Harvard Business Review 75, no. 6 (November–December 1997): 102–113. (HBS Working Paper No. 97-606.)