Teaching Note | HBS Case Collection | March 2010 (Revised November 2014)

Pandora Radio: Fire Unprofitable Customers?

by Willy Shih

Abstract

Teaching Note for [610077].

Keywords: Customer Relationship Management; Telecommunications Industry;

Citation:

Shih, Willy. "Pandora Radio: Fire Unprofitable Customers?" Harvard Business School Teaching Note 610-078, March 2010. (Revised November 2014.)