| HBS Case Collection
(Revised from original 2009 version)
The Jenner Situation
Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive behavior and temper outbursts of a prominent orthopedic surgeon. How Dr. Lemont handles the situation will be scrutinized inside and perhaps outside the hospital.
Keywords: Interpersonal Communication;
Employee Relationship Management;
Hamermesh, Richard G., Andy Whittemore, and Eliot Sherman. "The Jenner Situation." Harvard Business School Case 809-070, August 2010. (Revised from original May 2009 version.)