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Other Unpublished Work
| 2011
Popularity Profiles: How Customers' Use of a Long-Tail Assortment Relates to their Service Retention
by
Anita Elberse and David A. Schweidel
|
Keywords: Customer Relationship Management;
Citation:
Elberse, Anita, and David A. Schweidel. "Popularity Profiles: How Customers' Use of a Long-Tail Assortment Relates to their Service Retention." February 2011. (Under Invited Resubmission at Marketing Science.)