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Conference Presentation
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06
Nov
2008
Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers
by
Michael W. Toffel
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Keywords: Management;
Employees;
Quality;
Standards;
Citation:
Toffel, Michael W. "Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers." Paper presented at the Workshop on Empirical Research in Operations Management, November 06, 2008.