Conference Presentation | 06 Nov 2008

Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers

by Michael W. Toffel

Keywords: Management; Employees; Quality; Standards;

Citation:

Toffel, Michael W. "Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers." Paper presented at the Workshop on Empirical Research in Operations Management, November 06, 2008.