Supplement | HBS Case Collection | March 2008 (Revised October 2008)

Lisa Sherman (B)

by Bill George and Jens Audenaert


The case of Lisa Sherman (B) describes a highly successful executive at Verizon, who decides to leave the company because of the negative views of gays and lesbians expressed at a diversity training workshop, and her final meeting with Verizon CEO Ray Smith to describe the challenges she has faced. The case describes the actions that Smith took inside the company, and his decision to testify in front of Congress on the issue. It goes on to describe Sherman's highly successful career after leaving Verizon, and her work at MTV in launching the Logo channel.

Keywords: Business or Company Management; Personal Development and Career; Retention; Resignation and Termination; Diversity; Government and Politics;


George, Bill, and Jens Audenaert. "Lisa Sherman (B)." Harvard Business School Supplement 408-116, March 2008. (Revised October 2008.)