Case | HBS Case Collection | March 2008 (Revised October 2008)

Lisa Sherman (A)

by Bill George and Jens Audenaert


The case of Lisa Sherman (A) describes a highly successful executive at Verizon struggling with whether to reveal her sexual identity. Having attended a diversity training workshop in which participants expressed extremely negative views of gays and lesbians, Sherman must decide whether to leave the company, reveal her identity as a lesbian and work within the system, meet with the CEO to share what has happened, or continue to remain in the closet while working at Verizon.

Keywords: Behavior; Managerial Roles; Decision Choices and Conditions; Personal Development and Career; Gender; Diversity;


George, Bill, and Jens Audenaert. "Lisa Sherman (A)." Harvard Business School Case 408-115, March 2008. (Revised October 2008.)