Case | HBS Case Collection | February 2008 (Revised April 2008)

The Offshoring of America

by Richard H.K. Vietor, Jan W. Rivkin and Juliana Seminerio


The movement from jobs in the United States to developing countries, in a process known as offshoring, has become quite a controversial topic. Managers not only need to decide which activities, if any, to move offshore, but where to move them. This case describes the nature of offshoring and its effect on developing countries.

Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Operations; Business Processes; United States;


Vietor, Richard H.K., Jan W. Rivkin, and Juliana Seminerio. "The Offshoring of America." Harvard Business School Case 708-030, February 2008. (Revised April 2008.)