Teaching Note | HBS Case Collection | January 2008 (Revised April 2008)

Pilgrim Bank (A): Customer Profitability (TN)

by Frances X. Frei and Dennis Campbell


Teaching Note for 602104.

Keywords: Customers; Profit; Banks and Banking; Banking Industry;


Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability (TN)." Harvard Business School Teaching Note 608-115, January 2008. (Revised April 2008.)