Case | HBS Case Collection | January 2008 (Revised July 2008)

The Allstate Corporation

by John R. Wells

Abstract

In 2007, Allstate was the number two property and casualty insurer in the USA and had enjoyed five years of rapid profit improvement. The question facing CEO Thomas J. Wilson was how to maintain the momentum. This case tracks the evolution of Allstate's strategy over 20 years, examining the logic behind the strategic changes, and the challenges of implementing them. It identifies sources of inertia from within the organization and from without and summarizes the strategic issues facing Allstate in early 2007.

Keywords: Change Management; Financial Institutions; Insurance; Profit; Growth and Development Strategy; Organizational Change and Adaptation; Financial Services Industry;

Citation:

Wells, John R. "The Allstate Corporation." Harvard Business School Case 708-485, January 2008. (Revised July 2008.)