Supplement | HBS Case Collection | November 2007

Differences at Work: Emily (C)

by Sandra J. Sucher and Rachel Gordon


In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note saying that she felt after reading the email that she could not remain quiet. Her boss never responds. Later, after Emily has left the firm, she asks her boss about his inaction.

Keywords: Behavior; Working Conditions; Employees; Interpersonal Communication; Resignation and Termination;


Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (C)." Harvard Business School Supplement 408-047, November 2007.