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Supplement
| HBS Case Collection
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2007
Differences at Work: Emily (C)
by
Sandra J. Sucher and Rachel Gordon
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Abstract
In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note saying that she felt after reading the email that she could not remain quiet. Her boss never responds. Later, after Emily has left the firm, she asks her boss about his inaction.
Keywords: Behavior;
Working Conditions;
Employees;
Interpersonal Communication;
Resignation and Termination;