Case | HBS Case Collection | October 2007 (Revised August 2009)

Perfect Storm over Zurich Airport (A)

by Michael L. Tushman and David Kiron

Abstract

Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport.

Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry;

Citation:

Tushman, Michael L., and David Kiron. "Perfect Storm over Zurich Airport (A)." Harvard Business School Case 408-023, October 2007. (Revised August 2009.)