| HBS Case Collection
(Revised from original 1989 version)
Automatic Data Processing: The EFS Decision
Illustrates how ADP's top management uses formal planning and control systems to establish strategic boundaries for its business units. Top management has developed a detailed list of strategic criteria that ADP managers use to evaluate products and business units, as well as acquisition and divestiture candidates. Focuses on whether ADP should divest a profitable business that is drifting outside defined strategic boundaries.
Keywords: Information Industry;