| Harvard Business Review
July – August 2008
Making Diverse Teams Click
High interpersonal congruence-meaning alignment between team members' self-assessments and their appraisals of one another-improves the performance of diverse teams. And 360-degree feedback can help.
Keywords: Diversity Characteristics;
Groups and Teams;
Polzer, Jeffrey T. "Making Diverse Teams Click." HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July–August 2008): 20–21.