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Case
| HBS Case Collection
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2009
(Revised from original 2006 version)
Vitreon Corporation: The Hyalite Project
by
Roy D. Shapiro
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Abstract
Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to fix it. Provides an opportunity to analyze yields and productivity, as well as the organizational and personal challenges inherent in line-staff interaction.
Keywords: Leadership;
Production;
Organizational Culture;
Performance Productivity;
Groups and Teams;
Conflict Management;
Manufacturing Industry;