Case | HBS Case Collection | September 2006 (Revised November 2006)

Cathy Benko: WINning at Deloitte (A)

by Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer

Abstract

Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's largest west coast engagements and the firm's High Technology Sector Leader, rejects the offer. This sets off a series of moves by players across the firm. The case follows Benko's early career, detailing the reasons why Quigley believes she is the right person to lead the initiative. Both Quigley and Benko make decisions and take steps that shape Benko's role as a leader in the firm.

Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender Characteristics; Consulting Industry; United States;

Citation:

McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised November 2006.)