| HBS Case Collection
(Revised from original 2006 version)
Strategic Outsourcing at Bharti Airtel Limited
Faced with exponential growth and a competitive telecom environment, Bharti looks for ways to better manage its capital expenditures for telecommunications and information technology. One option is to hand over management of its telecom and IT networks to its vendors. Explores the pros and cons of such an outsourcing arrangement for a company in an industry where technological superiority is considered an essential element in competitive strategy.
Keywords: Innovation and Management;
Job Cuts and Outsourcing;