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Case
| HBS Case Collection
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2007
(Revised from original 2006 version)
Howard Schultz: Building Starbucks Community
by
William W. George and Andrew N. McLean
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Abstract
In 2006, Howard Schultz reflects on his leadership at Starbucks in light of its continued growth plans. Provides information on the leadership development of the protagonist, tracing his youth and education, his early business career, his acquisition of Starbucks, and its subsequent massive growth. Raises questions about leadership styles, the role of a self-authored life story in leadership, and the qualities that attract, retain, and deploy complementary management talent.
Keywords: Education;
Biography;
Leadership;
Leadership Development;
Leadership Style;
Growth and Development Strategy;
Personal Development and Career;