Case | HBS Case Collection | April 2006

Medical Innovation Beyond MedStar: Mobilizing for National Impact

by Rosabeth M. Kanter, Ryan Raffaelli and Michelle Heskett


Dr. Craig Feied, director of MedStar Health's Medical Informatics programs, wanted his innovations to influence national health care. Since joining Washington Hospital Center's Emergency Department in 1995 with Dr. Mark Smith, their information system had become the world's largest real-time data system. The September 11, 2001 terrorist attack on the Pentagon had highlighted the system's potential national impact, garnering attention from senior White House officials. Now Feied had to ask several questions about how he could effect an even bigger change: What organization vehicle should they use to manage his innovations? How can he take the projects to scale beyond MedStar? Taking the system to scale would require finding a new path involving a complex matrix of parties involved in medicine, government, and the private sector.

Keywords: Collaborative Innovation and Invention; Innovation Strategy; Technological Innovation; Policy; Government and Politics; Innovation and Management; Projects; Corporate Social Responsibility and Impact; Medical Devices and Supplies Industry; Health Industry; Washington (state, US);


Kanter, Rosabeth M., Ryan Raffaelli, and Michelle Heskett. "Medical Innovation Beyond MedStar: Mobilizing for National Impact." Harvard Business School Case 306-096, April 2006.