Case | HBS Case Collection | September 2005

IBM Network Technology (A) (Abridged)

by Michael L. Tushman

Abstract

An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. Exemplifies how organizational design and leadership behavior shape performance. Also provides an example of ambidextrous organization design.

Keywords: Organizational Design; Management Teams; Leadership Style; Growth and Development; Growth and Development Strategy; Employees; Information Technology Industry;

Citation:

Tushman, Michael L. "IBM Network Technology (A) (Abridged)." Harvard Business School Case 406-053, September 2005.