Case | HBS Case Collection | August 2005 (Revised October 2007)

Best Buy Co.,Inc.: Competing on the Edge

by John R. Wells and Travis Haglock


While Circuit City struggles, Best Buy has overtaken it to become the premier consumer electronics retailer in the United States. What has driven its success? How can it be sustained?

Keywords: Competition; System; Organizational Structure; Retail Industry; United States;


Wells, John R., and Travis Haglock. "Best Buy Co.,Inc.: Competing on the Edge." Harvard Business School Case 706-417, August 2005. (Revised October 2007.)