Case | HBS Case Collection | January 2005 (Revised November 2005)

Irene Charnley at Johnnic Group (A)

by Linda A. Hill and Maria Farkas


When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. A rewritten version of an earlier case.

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa;


Hill, Linda A., and Maria Farkas. "Irene Charnley at Johnnic Group (A)." Harvard Business School Case 405-059, January 2005. (Revised November 2005.)