Case | HBS Case Collection | September 2004 (Revised October 2005)

Sapient Corporation

by Rakesh Khurana and Joel Podolny

Abstract

Describes the start-up, growth, organizational design, and operations over the first 10 years of a professional services firm. Focuses on the creative use of organizational purpose and values as an integral part of strategy and alignment of organizational activities.

Keywords: Business Growth and Maturation; Operations; Knowledge Management; Strategy; Service Industry;

Citation:

Khurana, Rakesh, and Joel Podolny. "Sapient Corporation." Harvard Business School Case 405-045, September 2004. (Revised October 2005.)