Case | HBS Case Collection | July 2004 (Revised January 2005)

Shouldice Hospital Limited (Abridged)

by James L. Heskett and Roger H. Hallowell


A hospital specializing in hernia operations is considering whether and how to expand the reach of its services.

Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry;


Heskett, James L., and Roger H. Hallowell. "Shouldice Hospital Limited (Abridged)." Harvard Business School Case 805-002, July 2004. (Revised January 2005.)