Teaching Note | HBS Case Collection | 2004 (Revised from original 2004 version)
by Youngme E. Moon and John A. Quelch
Teaching Note to (9-504-016).
Keywords: Customer Relationship Management; Food and Beverage Industry;
Citation:
Moon, Youngme E., and John A. Quelch. "Starbucks: Delivering Customer Service (TN)." Harvard Business School Teaching Note 504-089, June 2004. (Revised from original April 2004 version.)
View Profile »View Publications »
Case | HBS Case Collection | 2013
Brannigan Foods: Strategic Marketing Planning
John A. Quelch and James T. Kindley
Keywords: United States; Consumer marketing; Acquisitions; Forecasting; Quantitative analysis; strategic planning; risk management; decision making; product development; Budgeting; Supermarkets; food; Strategic Planning; Demand and Consumers; Marketing Strategy; Food; Resource Allocation; Acquisition; Product Development; Retail Industry; Food and Beverage Industry;
Teaching Note | HBS Case Collection | 2013
Brannigan Foods: Strategic Marketing Planning (Brief Case)
Supplement | HBS Case Collection | 2013
Brannigan Foods: Strategic Marketing Planning, Spreadsheet for Instructors (Brief Case)