Teaching Note | HBS Case Collection | December 2003

Capital One Financial Corporation (TN)

by Bharat N. Anand and Michael G. Rukstad


Teaching Note to (9-700-124).

Keywords: Customization and Personalization; Industry Structures; Internet; Competitive Strategy; Information Management; Financial Services Industry;


Anand, Bharat N., and Michael G. Rukstad. "Capital One Financial Corporation (TN)." Harvard Business School Teaching Note 704-467, December 2003.