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(Revised from original 2003 version)
Scott Lawson's Dilemma
The head of SysCom's test equipment division is concerned about how to answer employee and customer questions concerning the possible sale or liquidation of the division. The consequences of alternative approaches (full transparency vs. strong optimism and reassurance) for the various parties differ substantially. Also involves important legal, regulatory, and reporting requirements.
Keywords: Business Exit or Shutdown;
Piper, Thomas R. "Scott Lawson's Dilemma." Harvard Business School Case 204-107, February 2004. (Revised from original December 2003 version.)