Case | HBS Case Collection | 2006 (Revised from original 2003 version)

Elizabeth Parker (A)

by Tiziana E. Casciaro, Wickham Skinner and David Krackhardt

Abstract

A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic inertia. Describes a successful strategy to overcome organizational resistance to change.

Keywords: Public Sector; Leading Change; Managerial Roles; Organizational Change and Adaptation; Conflict and Resolution; Power and Influence;

Citation:

Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. "Elizabeth Parker (A)." Harvard Business School Case 404-043, May 2006. (Revised from original August 2003 version.)