Article | Manufacturing & Service Operations Management | fall 2007

An Empirical Study of System Improvement by Frontline Employees in Hospital Units

by A. L. Tucker

Keywords: Information; System; Employees; Health; Health Industry;

Citation:

Tucker, A. L. "An Empirical Study of System Improvement by Frontline Employees in Hospital Units." Manufacturing & Service Operations Management 9, no. 4 (fall 2007): 492–505.