Case | HBS Case Collection | April 2003

IBM Canada: Global Services (C)

by Michael L. Tushman, David Kiron and Wendy Smith


Supplements the (A) case.

Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada;


Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (C)." Harvard Business School Case 403-079, April 2003.