Case | HBS Case Collection | April 2003 (Revised April 2009)

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

by David A. Garvin and Michael Roberto


On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his first six months as CEO. Includes extensive video interviews with Levy, conducted every two to four weeks during his first six months; a detailed timeline and calendar of events; excerpts from Levy's daily schedule, e-mail correspondence, internal reports, and memoranda; and selected Boston Herald newspaper articles. This case presents students with an unvarnished view of the gritty details of day-to-day general management.

Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry;


Garvin, David A., and Michael Roberto. "Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center." Harvard Business School Multimedia/Video Case 303-058, April 2003. (Revised April 2009.)