Case | HBS Case Collection | January 2003 (Revised October 2003)

Cat is out of the Bag, The: KANA and the Layoff Gone Awry (B)

by Leslie A. Perlow and David Ager

Abstract

Supplements the (A) case.

Citation:

Perlow, Leslie A., and David Ager. "Cat is out of the Bag, The: KANA and the Layoff Gone Awry (B)." Harvard Business School Case 403-118, January 2003. (Revised October 2003.)